For RCM Companies
Backlogs shouldn’t cost you clients.
When volume spikes or staffing fluctuates, your service delivery can't slip. We provide the experienced capacity you need to clear queues, work down aged AR, and keep your clients satisfied.
Discuss Your BacklogScalable production capacity without the hiring headache.
Scaling an RCM business means balancing new client implementations with maintaining performance for existing ones. When AR projects pile up or coding overflow threatens cash flow, recruiting full-time staff is often too slow and costly for a temporary problem.
RevIQ provides focused capacity for the work your team needs to move forward. We agree on the assigned queues, system access, priorities, and reporting before work begins. Backlog support uses scoped capacity pricing—not a default percentage of collections—so you can evaluate project costs against the work required.
- Scoped hourly or FTE-equivalent pricing
- No default percentage-of-collections models
- Direct integration with your PM/EHR systems
- Clear, predictable project timelines
Core Support Services
AR Projects
Working down specific aging buckets or payer-specific AR your core team cannot reach.
Coding Overflow
Clearing un-coded charts to ensure claims go out timely during volume spikes or staff absences.
Denial Queues
Resolving complex, high-volume denials that require detailed research and appeal composition.
Special Projects
Handling client implementations, legacy run-down, and payer clean-up initiatives.
Temporary Production Capacity
Bridging the gap during staff turnover, vacations, or sudden client onboarding.
How Engagement Works
A structured process to integrate with your operations quickly and securely.
Scope & Access
We define the exact backlog parameters—specific payers, aging buckets, or workflows. You provision the necessary secure, read/write access to your PM/EHR systems for our team.
Capacity Execution
Our team begins working the designated queues. We follow your established standard operating procedures to ensure consistency and compliance with your clients' expectations.
Reporting & Handoff
We provide regular status updates detailing worked accounts, cleared volume, and encountered systemic issues. Once the backlog is cleared, we seamlessly hand the maintenance back to your team.
Outcomes & Fit
The goal is measurable progress against an agreed work queue: accounts reviewed, claims worked, next actions documented, and unresolved barriers surfaced. We do not guarantee specific collection amounts; recovery depends on payer rules, timely filing limits, and supporting documentation.
Ideal Fit: RCM companies with clear visibility into what needs to be done, who use standard PM/EHR systems, and who need a reliable partner to handle volume their internal team cannot reach.
Frequently Asked Questions
How do you price backlog support?
We utilize scoped capacity pricing, typically structured as an FTE-equivalent monthly rate or hourly model depending on the project. We do not use default percentage-of-collections pricing for RCM backlog support.
Do you work in our system or yours?
We work directly in your existing PM or EHR systems. This ensures all notes, actions, and historical data remain centralized for your internal team and your clients.
What information is needed to start?
We begin with a conversation about your backlog volume, the systems involved, and your required timeline. Please do not submit PHI in initial contact forms.
Can you handle specific payer denial projects?
Yes. If you have a targeted queue—such as 2,000 Medicare denials or a specific commercial payer auth backlog—we can dedicate capacity specifically to resolving that issue.
Don't let volume become a liability.
Contact us to discuss your current queue sizes, system requirements, and the temporary capacity you need to clear the backlog.
Discuss Your Backlog